Privacy Policy
Last updated: December 19, 2024
Overview
Rabble ("we", "us", or "our") operates the rabble.chat website and provides chat infrastructure API services. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Account Information
When you create an account, we collect your email address, name, and any other information you choose to provide. If you use our paid services, we collect billing information through our payment processor.
Usage Data
We automatically collect certain information when you access our services, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website and API.
API Usage
When you use our chat infrastructure API, we process data on your behalf as a data processor. This may include messages, user identifiers, and metadata that you send through our service. We retain this data according to your plan's message history settings.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our website. These help us understand how visitors use our site, remember your preferences, and improve our services.
Third-Party Tracking: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout .
How We Use Your Information
- To provide and maintain our services
- To process transactions and send related information
- To send you technical notices, updates, and support messages
- To respond to your comments and questions
- To analyze usage patterns and improve our services
- To detect, prevent, and address technical issues or fraud
- To send marketing communications (with your consent where required)
Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our services
- Analytics partners to understand service usage
- Legal authorities when required by law or to protect our rights
- Business transfers in connection with a merger, acquisition, or sale of assets
Data Retention
We retain your account information for as long as your account is active. API data (messages and metadata) is retained according to your plan's settings. You can request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Objection to or restriction of processing
- Withdrawal of consent
To exercise these rights, contact us at privacy@rabble.chat.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at: